Privacy Policy
Brealant Limited (“Brealant”, “we” or “us”) values the protection of your personal information. This policy explains how we collect, use, store, share and protect your personal information when you visit www.brealant.cn (the “website”), and the rights you have. Please read it before using the website.
1. Who we are and how to contact us
- Personal information handler: Brealant Limited, registered in Hong Kong, China.
- Address: Room 9D, 36 Hung To Road, Kwun Tong, Kowloon, Hong Kong.
- Privacy contact: privacy@brealant.com
2. What personal information we collect and why
| When | Information collected | Purpose | Basis |
|---|---|---|---|
| Visiting the website (server logs) | IP address, time of visit, pages visited, browser and device type | Keeping the website running and secure | Necessary to provide the website and keep it secure |
| Visit statistics | Pages viewed, time of visit, referring website, approximate location (from the IP address), device, browser and operating system type, a visitor identifier stored in a cookie | Counting visits, understanding where visitors come from and how they use the website, improving the website | The website loads a visit statistics service after the page has finished loading; see our Cookie Policy. |
| Usage analysis (Microsoft Clarity) | Time and length of visit, pages viewed, referring website, approximate location (from the IP address), device, browser and operating system type, clicks, scrolling and mouse movements on the page, a replay of the page visit (which may include what you type on the page), a visitor identifier stored in a cookie | Understanding how visitors use the website, finding problems on pages, improving content and experience | The website uses Microsoft Clarity when you visit; see our Cookie Policy. You can block or delete cookies as described there. |
| Sending an enquiry through the enquiry form | Name, mobile number (with country or region code), and, if you choose to give them, your WeChat ID, email address, company name and message | Answering your enquiry and providing quotations and services; if you give your email address, we may send you information about our services | Necessary to enter into, or prepare, a service contract at your request; service information is based on the consent you give when you send the form, and you can stop it at any time with the unsubscribe link in our emails or by writing to privacy@brealant.com |
| Contacting us on WeChat | When you add our account manager as a WeChat contact, we can see your WeChat name, profile picture, WeChat ID and what you send us | Answering your enquiry and providing quotations and services | Necessary to answer your enquiry, at your request |
We do not collect passwords, identity document numbers, bank account details, precise location or other sensitive personal information through the website, and the website has no registration or payment functions.
3. Cookies and similar technologies
The website uses a visit statistics service and Microsoft Clarity. The visit statistics service sets _ga and _ga_* (on this website’s domain, for up to 2 years). Microsoft Clarity sets _clck and _clsk (on this website’s domain, for up to 1 year) and cookies such as CLID, MUID, ANONCHK, MR, SM and SRM_B (on Microsoft’s domains). The enquiry form on the Chinese pages uses Alibaba Cloud’s captcha, which sets security cookies such as _c_* and _nb_*; the security verification service on the English and Spanish enquiry forms may set cookies such as _GRECAPTCHA. See our Cookie Policy.
You can block or delete cookies in your browser at any time, as explained in our Cookie Policy. You can still use the website normally if you do.
4. Sharing, processing on our behalf and disclosure
- Visit statistics and security verification: the visit statistics service and the security verification on the English and Spanish enquiry forms (which processes your device and browser information, IP address and actions on the page to tell whether a real person is sending the form) are provided by our technology service providers. Data may be stored in the United States. We do not use visit statistics for advertising.
- Microsoft Clarity: when you visit the website, the usage information described above (including the replay of your page visit) is collected and processed by the Microsoft Clarity service of Microsoft Corporation and stored on Microsoft’s cloud servers (possibly in the United States), under the Microsoft Privacy Statement.
- WeChat: when you contact us on WeChat, your information is carried and stored by Tencent’s WeChat service under WeChat’s privacy rules.
- Alibaba Cloud captcha: to prevent spam and abusive submissions, the enquiry form on the Chinese pages uses Alibaba Cloud’s captcha service. During the check Alibaba Cloud processes your device and browser information, IP address and actions (such as clicks and slide movements) to tell whether a real person is sending the form, under Alibaba Cloud’s privacy policy.
- Processing on our behalf: service providers that supply us with information technology, cloud and customer management services help us process the information above, including the customer relationship management system of Zoho Corporation, with data stored in the United States. We agree with them the purpose, period, method and safeguards of the processing, require them to act only on our instructions, and supervise them.
- We do not sell your personal information or share it with unrelated third parties.
- We disclose information where laws and regulations require it or a competent authority lawfully demands it.
5. Where information is stored
The website is operated by Brealant Limited in Hong Kong, China; the server is in Hong Kong and server logs are stored there. If you are in mainland China, your personal information is transferred outside mainland China for us to handle when you visit the website or send an enquiry. Information you send through an enquiry form is handled and managed by Brealant Limited in Hong Kong and stored in the United States as described in section 4. Microsoft Clarity data is handled by Microsoft under its rules and may be stored in the United States; visit statistics and security verification data is handled by the relevant technology service providers under their rules and may be stored in the United States; Alibaba Cloud captcha data is handled by Alibaba Cloud under its rules. We protect your information in line with this policy and applicable law.
6. How long we keep information
- Server logs: no more than 90 days, then deleted or anonymised.
- Visit statistics data: no more than 14 months.
- Microsoft Clarity data: kept under Microsoft Clarity’s rules (currently about 30 days for page replays and about 13 months for statistics); we use it only for as long as the analysis needs.
- Enquiry information: kept while we handle your enquiry and provide services, and afterwards for as long as the law requires or the business needs; once you ask us to stop sending marketing information, we stop.
- WeChat messages: kept while we handle your enquiry and provide services, and afterwards for as long as the law requires or the business needs.
7. Your rights
You have the right to access, copy, correct, complete and delete your personal information; where the conditions set by the competent authorities are met, to ask us to transfer it to another personal information handler you name; to restrict or refuse our processing of it; to withdraw consent you have given, without affecting processing based on that consent before you withdrew it; and to ask us to explain this policy. Where a person has died, their close relatives may exercise these rights over the deceased person’s information as the law allows, unless the deceased arranged otherwise.
To make a request, email privacy@brealant.com. Once we have verified your identity we will reply within fifteen working days; if we refuse a request, we will explain why. If you believe our processing has harmed your rights, you may complain to the authority responsible for personal information protection or take legal action as the law allows.
8. Security
The website uses HTTPS encryption. We limit who can access personal information and take reasonable technical and organisational measures to prevent it being leaked, lost or accessed without authorisation. If a personal information security incident occurs, we will inform you and the relevant authorities as the law requires.
9. Children
The website is not aimed at children under 14. If we find that we have collected personal information of a child under 14 without a guardian’s consent, we will delete it as soon as possible.
10. Changes to this policy
We may update this policy as our business and the law change. The updated policy will be published on this page with its effective date; for significant changes we will show a clear notice on this page, and we will describe what has changed. If your personal information has to be transferred because of a merger, division, dissolution or similar event, we will tell you the recipient’s name and contact details.
11. Contact us
Brealant Limited
Room 9D, 36 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Email: privacy@brealant.com